Last Updated: June 5, 2026
AUTO-RENEWAL: If you purchase a subscription, it will automatically renew at the end of your billing period unless you cancel before the renewal date.
CALIFORNIA RESIDENTS: You may cancel within 3 business days of purchase for a full refund. See Section 8.3 for details.
ARBITRATION: Section 21 contains an arbitration agreement. You have 30 days to opt out. See Section 21.6 for details.
Welcome to Sarv! These Terms of Use ("Terms") constitute a legally binding agreement between you and M31-V1 LLC ("Sarv," "we," "us," or "our") governing your access to and use of the Sarv platform, including our website, mobile applications, and all related services (collectively, the "Service").
By creating an account, accessing, or using the Service, you agree to be bound by these Terms and all policies referenced herein, including our Privacy Policy. If you do not agree to these Terms, you may not use the Service.
We may revise these Terms from time to time. When we make material changes, we will notify you by email or through the Service. Your continued use after such notice constitutes acceptance of the revised Terms.
You should print or save a copy of these Terms for your records.
Sarv's mission is to help people achieve optimal health through holistic, natural, and integrative wellness approaches. Our Service provides:
Sarv is NOT a medical service provider, and we do NOT provide medical advice, diagnosis, or treatment. The Service is designed for informational and educational purposes to support your wellness journey.
Our Service is constantly evolving. We may update, modify, suspend, or discontinue any aspect of the Service at any time, with or without notice.
The Service may use artificial intelligence to provide personalized recommendations. AI-generated content may sometimes be inaccurate. You should use discretion and not rely solely on AI-generated content for any decisions, especially those related to health.
You must be at least 18 years old to create an account and use the Service. We do not knowingly collect information from anyone under 18 years of age.
By using the Service, you represent and warrant that:
The Service is intended for users in the United States. If you access the Service from outside the U.S., you do so at your own risk and are responsible for compliance with local laws.
THE SERVICE IS FOR INFORMATIONAL AND EDUCATIONAL PURPOSES ONLY. SARV DOES NOT PROVIDE MEDICAL ADVICE, DIAGNOSIS, OR TREATMENT. THE SERVICE IS NOT A SUBSTITUTE FOR PROFESSIONAL MEDICAL CARE.
You should always consult with a qualified healthcare provider before:
No physician-patient, therapist-patient, or other healthcare professional relationship is created between you and Sarv by your use of the Service.
IF YOU ARE EXPERIENCING A MEDICAL EMERGENCY, CALL 911 OR GO TO THE NEAREST EMERGENCY ROOM IMMEDIATELY. DO NOT USE THE SERVICE FOR EMERGENCIES.
Health and wellness outcomes vary significantly from person to person. We make no guarantees about the results you may achieve using the Service.
Much of the content on the Service is created by users. We do not verify the accuracy of user-generated content and explicitly disclaim responsibility for it.
Herbs and natural remedies can have side effects and may interact with medications or medical conditions. You are solely responsible for verifying the safety and appropriateness of any herbs or supplements before use.
To access most features, you must register for an account. You agree to:
You are responsible for:
Do not share your account or password with anyone.
Each user may only maintain one active account.
You may link your Sarv account with third-party services (for example, by signing in with Apple or Google). You are responsible for complying with the third party's terms.
Access to most features requires a paid subscription. Different subscription tiers may offer different features.
YOUR SUBSCRIPTION WILL AUTOMATICALLY RENEW AT THE END OF EACH BILLING PERIOD (MONTHLY, ANNUALLY, OR AS SPECIFIED) UNLESS YOU CANCEL BEFORE THE RENEWAL DATE.
By subscribing, you agree to pay:
We reserve the right to change subscription prices at any time. If we increase your price:
If we cannot charge your payment method, we may suspend or terminate your account. You remain responsible for all unpaid amounts.
Important: Your payment method will be charged automatically when the trial ends unless you cancel before the trial period expires.
Promotional terms will be disclosed at the time of the offer. Unless otherwise stated:
We determine eligibility for free trials and promotions in our sole discretion.
If you are a California resident, you have the right to cancel your subscription and receive a full refund if no more than three (3) business days have passed since you purchased your subscription (excluding Sundays and holidays).
To cancel under California law, send a signed and dated written notice by email to support@joinsarv.com from the email address associated with your account.
Note: We may terminate your access immediately upon receipt of your California cancellation notice.
All subscription fees are non-refundable except:
We do not provide refunds or credits for:
Approved refunds will be processed within 10 business days to your original payment method.
Subscriptions are currently sold and billed through the Apple App Store or Google Play. When you subscribe through an app store, your payment is processed by that app store using the payment method already on file with your Apple or Google account.
For app-store purchases, we do not collect, receive, or store your credit card number, bank details, or billing address — all payment details are handled by the app store under its own terms and privacy policy. If you subscribe through our website instead, your card and billing details are handled by a third-party payment processor on our behalf; even then, we do not store your full card number on our own systems.
By purchasing a subscription, you:
You manage and update your payment method directly in your Apple or Google account settings.
If you have a question about a charge, contact us first at support@joinsarv.com. Refunds and billing disputes are handled according to the applicable app store's policies (see Section 10).
You are responsible for all applicable sales tax, use tax, VAT, and other taxes.
If you purchase your subscription through the Apple App Store or Google Play Store:
For subscriptions purchased through Apple's App Store:
You may only use the app:
This Agreement is between you and Sarv only, not Apple. Sarv (not Apple) is responsible for the Service.
If the app fails to conform to any warranty, you may notify Apple for a refund. Apple has no other warranty obligation.
Apple is not responsible for:
For third-party IP infringement claims, Sarv (not Apple) is responsible for investigation and defense.
Apple and its subsidiaries are third-party beneficiaries of this Agreement as it relates to the iOS app.
For subscriptions through Google Play, you may have additional rights to share the app within your designated family group.
Contact Apple or Google directly for issues related to billing, refunds, or technical problems with the app stores.
"User Content" means any content you post, upload, or transmit through the Service, including:
You are solely responsible for:
By posting User Content, you grant Sarv a non-exclusive, worldwide, royalty-free, perpetual, irrevocable, sublicensable, and transferable license to:
This license continues even if you stop using the Service.
By posting User Content, you represent that:
We have no obligation to pre-screen or monitor User Content, but we reserve the right to review, edit, or remove any content at any time.
If you provide feedback or suggestions about the Service, we may use your feedback without obligation or compensation to you.
You agree NOT to:
Violation of these prohibited uses may result in immediate termination of your account without refund.
Except for User Content, Sarv owns all rights, title, and interest in the Service, including:
We grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Service for your personal, non-commercial use only.
You may NOT:
"Sarv," the Sarv logo, and all related graphics are trademarks of M31-V1 LLC. You may not use our trademarks without our express written permission.
The Service is protected by copyright laws throughout the world. Any unauthorized use may violate copyright, trademark, and other laws.
We respect intellectual property rights. If you believe your copyright has been infringed, send written notice to legal@joinsarv.com with:
We may terminate accounts of repeat infringers.
Your privacy is important to us. Please review our Privacy Policy for information about:
By using the Service, you consent to the collection and use of your data as described in the Privacy Policy.
To the extent we handle Protected Health Information (PHI) as defined by HIPAA, we will comply with applicable HIPAA requirements to the extent they apply to our Services.
If you access the Service from outside the United States, your data may be transferred to and processed in the United States.
By creating an account, you consent to receive:
If you opt in, you consent to receive SMS/text messages from Sarv. Message and data rates may apply. Text STOP to opt out.
We use advertising and social media platforms to promote Sarv and measure how our ads perform. To do this, we may share limited information — such as a hashed email address, device identifiers, and activity like app installs or purchases — with these platforms to deliver relevant ads and understand their effectiveness. We do not share your health data for advertising. For full details and to opt out, see our Privacy Policy.
The Service may contain links to third-party websites or services. We do not:
We may use third-party service providers for payment processing, data analytics, email services, cloud storage, and customer support. These providers have their own terms and privacy policies.
If the Service provides access to healthcare practitioners:
When you access third-party services, you do so at your own risk and are subject to their terms and policies.
We reserve the right to:
We may make changes with or without notice and without liability to you.
We do not guarantee that the Service will:
The Service may be unavailable due to scheduled maintenance, technical issues, or circumstances beyond our control. We are not liable for any unavailability.
We may offer beta or experimental features. These features are provided "as is" without warranties and may be discontinued at any time.
You may terminate your account at any time by:
We reserve the right to suspend or terminate your account immediately if:
When your account is terminated:
The following sections survive termination: Sections 4 (Medical Disclaimers), 11.3 (License to Content), 13 (Intellectual Property), 18 (Disclaimers), 19 (Limitation of Liability), 20 (Indemnification), 21-23 (Dispute Resolution)
TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT ANY WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY.
We expressly disclaim all warranties, including:
WE MAKE NO WARRANTIES REGARDING:
YOUR USE OF ANY INFORMATION OR RECOMMENDATIONS IS AT YOUR OWN RISK.
We do not verify, endorse, or take responsibility for any User Content or third-party content. You rely on such content at your own risk.
TO THE MAXIMUM EXTENT PERMITTED BY LAW:
WE ARE NOT LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES, INCLUDING:
OUR TOTAL AGGREGATE LIABILITY TO YOU FOR ALL CLAIMS IS LIMITED TO THE GREATER OF:
Some jurisdictions do not allow certain exclusions or limitations. If these laws apply to you, some limitations may not apply and you may have additional rights.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, YOU RELEASE AND WAIVE ANY AND ALL CLAIMS AGAINST SARV ARISING FROM:
You agree to defend, indemnify, and hold harmless Sarv and our affiliates, directors, officers, employees, and agents from any claims, damages, losses, liabilities, and expenses (including reasonable attorneys' fees) arising from:
We reserve the right to assume the exclusive defense of any matter subject to indemnification by you, in which case you will cooperate with us.
This indemnification obligation survives termination of your account and these Terms.
The Service and technology may be subject to U.S. export control laws. You agree that you will not:
You represent and warrant that:
You may not use the Service if you are subject to U.S. or other applicable sanctions. We may terminate your access if we determine you are in violation.
PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS, INCLUDING YOUR RIGHT TO FILE A LAWSUIT IN COURT AND TO HAVE A JURY TRIAL.
You and Sarv agree that any dispute arising out of or relating to these Terms or the Service will be resolved by binding individual arbitration, rather than in court, except:
Before filing an arbitration, you and we must first try to resolve the dispute informally:
The party raising the dispute must send a written "Notice of Dispute" that includes:
Send Notice to Sarv at:
Email: support@joinsarv.com
After receiving the Notice, parties have 60 days to investigate and attempt to resolve the dispute. Either party may request a settlement conference.
YOU CANNOT FILE AN ARBITRATION UNTIL THE 60-DAY INFORMAL DISPUTE RESOLUTION PERIOD HAS ENDED.
Any arbitration will be administered by National Arbitration and Mediation (NAM) under its Comprehensive Dispute Resolution Rules.
To initiate arbitration (after completing informal resolution), file a demand with NAM and send a copy to legal@joinsarv.com.
Unless we agree otherwise, arbitration will be conducted in the county where you reside.
The arbitrator will be a neutral party selected according to NAM rules. The arbitrator must follow applicable law.
Each party is responsible for NAM filing, administrative, and arbitrator fees in accordance with NAM Rules.
The arbitrator must issue a written decision. The decision is final and binding. A court may enter judgment on the award.
If 25 or more similar claims are filed by the same or coordinated counsel ("Mass Filing"), a staged process applies:
You have the right to opt out of this Arbitration Agreement:
You must opt out within 30 days after you first accept these Terms.
Email a signed written notice stating that you opt out of the Arbitration Agreement to legal@joinsarv.com from the email address associated with your account.
THIS IS THE ONLY WAY TO OPT OUT. IF YOU DO NOT OPT OUT WITHIN 30 DAYS, YOU WILL BE BOUND BY THE ARBITRATION AGREEMENT.
If any part of this Arbitration Agreement is found invalid, that part will be severed and the remainder will remain in effect (except that if the Class Action Waiver is found invalid, the entire Arbitration Agreement is void).
TO THE FULLEST EXTENT PERMITTED BY LAW, YOU AND SARV AGREE THAT:
ALL DISPUTES WILL BE RESOLVED ON AN INDIVIDUAL BASIS ONLY. YOU AND SARV WAIVE THE RIGHT TO BRING OR PARTICIPATE IN:
The arbitrator may not consolidate more than one person's claims and may not preside over any class or representative proceeding.
TO THE FULLEST EXTENT PERMITTED BY LAW, YOU AND SARV WAIVE ANY RIGHT TO A JURY TRIAL IN ANY LEGAL PROCEEDING ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICE.
Notwithstanding the Class Action Waiver, the parties retain the right to participate in a class-wide settlement.
If the Class Action Waiver is found unenforceable, then the entire Arbitration Agreement is void, but all other Terms remain in effect.
These Terms are governed by the laws of the State of Delaware, without regard to conflict of law principles.
For disputes not subject to arbitration (because you opted out or the dispute is not arbitrable):
You must bring any claim within ONE (1) YEAR after it arises, regardless of any statute or law to the contrary. After one year, the claim is permanently barred.
The United Nations Convention on Contracts for the International Sale of Goods does not apply to these Terms.
These Terms, together with our Privacy Policy, HIPAA Notice, and Community Guidelines, constitute the entire agreement between you and Sarv.
We reserve the right to modify these Terms at any time. When we make material changes, we will notify you. Your continued use constitutes acceptance.
If any provision is found invalid, it will be modified to the minimum extent necessary or severed. The remaining provisions remain in effect.
Our failure to enforce any provision does not constitute a waiver of that provision or our right to enforce it later.
You may not transfer or assign your account or these Terms without our consent. We may assign these Terms to any third party without your consent.
We are not liable for any delay or failure to perform due to causes beyond our reasonable control (acts of God, war, government actions, etc.).
These Terms are for the benefit of you and Sarv only (except as expressly stated, such as app store beneficiaries).
To You: We may provide notices by email, posting on the Service, push notification, or mail.
To Us: Send notices to legal@joinsarv.com.
These Terms are written in English. Any translations are for convenience only. In case of conflicts, the English version prevails.
By clicking "I Agree" or creating an account, you acknowledge that your electronic acceptance has the same legal effect as a handwritten signature.
California users may report complaints to:
Complaint Assistance Unit
Division of Consumer Services
California Department of Consumer Affairs
1625 North Market Blvd., Suite N 112
Sacramento, CA 95834
Phone: (800) 952-5210
M31-V1 LLC
Email: support@joinsarv.com
Legal Inquiries: legal@joinsarv.com
BY CLICKING "I AGREE," CREATING AN ACCOUNT, OR USING THE SERVICE, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THESE TERMS OF USE.
YOU ALSO ACKNOWLEDGE THAT YOU HAVE READ AND AGREE TO OUR PRIVACY POLICY AND CONSENT TO THE COLLECTION, USE, AND DISCLOSURE OF YOUR INFORMATION AS DESCRIBED THEREIN.
IF YOU DO NOT AGREE TO THESE TERMS, DO NOT USE THE SERVICE.